Prism Hologram Labels FAQ
Please click on a FAQ link below to view the answer.
Are obtaining quotes and hologram sample layouts free?
Yes. Quotes and hologram layout samples are always free. This gives you the opportunity to view your hologram layout design and to review your quote before making a commitment to buy from us. Our goal is to provide you with the best hologram label to meet your needs so that you’re 100% satisfied with your quote and design before placing your order.
Do I need to make a down payment before continuing with my order?
Yes. Quotes and hologram layout designs are always free, however, once your quote and hologram design has been approved by you, we will require 50% payment up front before continuing with your order. This cost is used to cover the costs incurred during production of the labels. The remaining 50% cost will be invoiced to you once you receive your labels.
What payment methods do you accept? How do I make a payment?
We currently offer the following payment methods.
- Credit Card (Visa, MasterCard, American Express, Discover Card)
- PayPal
- Western Union
To make a payment, please contact us for specific payment details.
How long will it take to have the labels in my hand?
Typically, production of your labels will take about 3 – 4 weeks from the date of the initial down payment. Most often we can have your labels in your hands within 4 weeks. In some cases however, label production may take longer depending on the type of label material and features selected.
Which shipping options do you offer?
We typically ship labels with UPS or FedEx but are open to using any shipping method you want. In some cases it might also be advantages to ship items using your own shipping account, if you are receiving shipping account discounts from your provider.
Your prices are so low compared to other manufacturers. Are your hologram labels just as good?
Our labels are better! Our holograms are far more secure and of much better quality than other manufacturers. We are able to charge far less than other hologram manufacturers because we use new, state-of-the-art equipment and techniques, with much lower overhead costs … making us your only choice for your holographic needs.
How are hologram sample layouts designed?
Hologram sample layouts are designed by communicating with our clients to determine which specific design elements and security features are required for the label. This often includes obtaining vector artwork from our client of their logo or other desired graphical elements. If our client doesn’t have vector artwork of their logo or other required elements, we may be able to produce this for our client at no cost or for a small fee.
Once we have an idea of what our client is looking for, we typically create 1 – 2 options for our client’s review. Please have a look at the artwork & design advice section for more details.
